Terms of Service

AllCrew is operated by Alexander Lugachev, an Israeli sole proprietor registered as an עוסק מורשה (the “Seller,” “AllCrew,” “we,” or “us”). These terms apply when a person or organization accesses the AllCrew desktop application, website, licensing service, or support service.

If you use AllCrew for an organization, you confirm that you are authorized to bind that organization.

Paid Pro subscriptions are offered for business and professional use. If mandatory consumer law applies to a customer despite that purpose, those mandatory rights prevail.

AllCrew is a local-first desktop application for coordinating software work with user-selected AI tools and providers. Available features, supported platforms, prices, billing intervals, seat quantities, and technical requirements are shown before purchase.

External AI model access, tokens, cloud accounts, internet access, hardware, and third-party subscriptions are not included unless the checkout explicitly says otherwise.

Free access may include limits on human seats and automated work. Pro is a recurring subscription sold per licensed human seat, with the minimum quantity displayed at checkout. Machines, automated runners, and viewers are treated according to the product documentation and do not automatically count as human seats.

Paid capabilities are controlled by signed licenses and time-limited entitlement leases. When payment eligibility or a lease ends, paid capabilities may return to the Free level. Customer data is not intentionally deleted merely because a subscription ends.

Paddle acts as Merchant of Record for paid purchases. Paddle presents the final price and applicable taxes, collects payment, issues buyer-facing billing documents, and processes refunds. Paddle buyer terms and privacy notices also apply to the payment transaction.

AllCrew does not receive or store complete card details. Subscription management links are provided through Paddle. Prices may change for future billing periods only with the notice required by applicable law and Paddle rules.

While your applicable entitlement is valid, AllCrew grants you a limited, non-exclusive, non-transferable license to install and use the application for your internal lawful work within the purchased seat and feature limits.

You may not resell access, bypass license or safety controls, use the product to violate another person’s rights, introduce malicious code, or interfere with the service. Rights granted by open-source component licenses remain governed by those licenses.

You control the repositories, tasks, prompts, credentials, provider accounts, and local data you connect to AllCrew. You are responsible for lawful authority to use them, appropriate backups, access control, and reviewing agent-produced changes before delivery.

AllCrew does not acquire ownership of your repositories or work product. The product may perform actions that you authorize through connected tools; you remain responsible for approvals and for the consequences of external publishing, deployment, purchases, or account changes.

AI providers, source hosts, Tailscale, Paddle, operating-system stores, and other connected services are independent third parties. Their terms, availability, data handling, limits, and charges apply separately. AllCrew is not responsible for a third party’s service or charges, but this does not limit responsibility that cannot legally be excluded.

We aim to keep licensing and support services available, but no uptime or response-time SLA applies unless a separate written agreement says so. Local work should remain usable at the applicable entitlement level during ordinary service outages.

Security and compatibility updates may be required. Support requests may be sent to inbox@allcrew.app. Do not send passwords, API keys, private keys, payment-card data, or identity documents by email.

You may cancel through Paddle’s customer portal. The portal states whether cancellation is immediate or effective at the end of the current billing period. Cancellation stops future renewal but does not by itself create a refund.

Refund eligibility is described in the Refund Policy. Mandatory rights under applicable law always prevail.

The current website privacy notice is available at allcrew.app/privacy. Product telemetry and crash reporting are controlled separately in the application. A saved preference is not proof that delivery succeeded.

We may suspend paid issuance or support where reasonably necessary for fraud, abuse, security, non-payment, legal compliance, or material breach. When practical and lawful, we will provide notice and an opportunity to cure. Termination ends the license to paid capabilities but does not transfer ownership of customer data to AllCrew.

AllCrew is provided with reasonable care and skill. Except for warranties that cannot legally be excluded, the product is provided without additional implied warranties and may contain defects or interruptions.

To the maximum extent permitted by law, neither party is liable for indirect or consequential loss. AllCrew’s aggregate liability relating to the service is limited to the amount paid for AllCrew during the twelve months before the event giving rise to the claim. This limit does not apply to fraud, wilful misconduct, gross negligence, or liability that applicable law does not allow to be limited.

These terms are governed by the laws of Israel, without removing mandatory protections that apply in the customer’s jurisdiction. Courts with jurisdiction under applicable law may hear disputes.

Material changes apply prospectively with legally required notice. Continued use after the effective date constitutes acceptance only where permitted by law. Questions may be sent to inbox@allcrew.app.